Community Liaison Officer

Job Description

  • Management of the Social & Community Engagement - SCE function on site, including the supervision of staff to ensure effective delivery of action plans and targets.

  • Creation/refinement and implementation of the stakeholder mapping and engagement plan and the grievance mechanism

  • Maintain a monthly work calendar and activity plan and undertake necessary follow-up actions and provide regular updates on on-going SCE activities

  • Audit and review of arrangements including SCE assessment and management

  • Follow up on Social Impact Assessments and action plans and ensure activities lives up to international standards

  • Arrange and deliver awareness raising, capacity building and training for workers, communities and management to build internal capacity and modernization

  • Develop and maintain continuous communication through day to day contact with local representatives of communities, NGOs, civil society organizations, resource persons and the media regarding real needs and project activities

  • Facilitate the smooth implementation of project activities;

  • Provide support in organizing meetings and consultation workshops and support in undertaking documentation and capturing the proceedings of the meetings;

  • Providing follow up and support to managers on:

  • Villages / medical / educational / social matters: housing mapping, infrastructure investment, social climate and specific projects

  • Grievance analysis

  • Provide guidance and advice on SCE for continuous improvement

  • Latest development of international standards and best practice for SCE

Line Management and Reporting

The Community Liaison Officer will work under the overall supervision of the Sustainability Manager

Competencies required

Excellent communication and interpersonal skills with the ability to communicate effectively with a diverse range of people
Enthusiastic, creative and independent self-starter
Highly organized and determined
Ability to live in a remote environment


Bachelor’s Degree in Sociology, Rural Development or other relevant subject discipline
Experience in the usage of computers and office software packages (MS Word, Excel)
French and/or English, being bilingual is an advantage

Experience required

Minimum 5 years’ relevant experience working in a similar position, local governance or civil society (CSO) at the national or international level
Proven track record of successfully assuming responsibilities of similar size and complexity
Technical expertise in communications, social cohesion, peace building
Demonstrated experience working with multiple groups, such as multiple communities and CSOs as well as in a multicultural environment
Experience in a similar environment is a advantage

Send us your application

You can contact us using the form below. Your application will be forwarded to the relevant department.

Unlimited number of files can be uploaded to this field.
300 MB limit.
Allowed types: txt rtf pdf doc docx odt ppt pptx odp xls xlsx ods.